Video
Milestone installation, service & monitoring
Milestone XProtect open-platform VMS for multi-vendor enterprise video.
Products
Milestone products we install
- XProtect Corporate, Expert, and Professional+
- XProtect Essential+ for small sites
- Milestone Husky IVO appliances
- Milestone Kite cloud VMS
- Marketplace analytics and integrations
Installation
Milestone installation
- Camera site survey with FOV modeling for coverage validation
- PoE and NVR sizing, storage retention calc, and network segmentation
- Mounting, aiming, focus, and analytics tuning per camera
- VMS server commissioning and user-role setup
Repair
Milestone repair & service
- Camera replacement with same or upgraded model
- VMS server, RAID, and storage repair or expansion
- Firmware upgrade, analytics retraining, and channel re-licensing
- PoE switch and cable fault isolation
Monitoring
Milestone monitoring
- Video verification of intrusion, forced-door, and after-hours events
- Cloud recording and off-site archive retention
- Analytics event routing to central station
- Health monitoring for cameras, NVR, and storage
Compatibility
Compatibility & integrations
- 9,000+ supported cameras and encoders
- MIP SDK for custom integrations
- LenelS2, Genetec Synergis, HID, and AMAG access integrations
- ONVIF and native driver support
FAQ
Frequently asked
Do you install new Milestone systems in California?
Yes. Fireside Security is a licensed C-10 contractor and an experienced Milestone integrator across California. We handle design, permit submittal, installation, commissioning, and acceptance testing.
Can you take over service on an existing Milestone system?
Yes. We routinely take over Milestone systems installed by other contractors. We start with a full site survey, verify programming, replace end-of-life components, and bring documentation current.
Do you monitor Milestone systems at a UL-Listed central station?
Yes. All monitoring is delivered from a UL 864 Listed central station over dual-path IP + LTE-M cellular — no dependency on copper POTS lines being retired in 2026.
Ready to modernize your facility's life-safety infrastructure?
Talk to a licensed security specialist about your fire alarm, monitoring, POTS replacement, access, or video project. Same-day site surveys throughout California.