Authorized integratorSpecialty · US Digital Designs
Phoenix G2 Fire Station Alerting by Honeywell
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Streamline emergency response with real-time alerts, automated dispatching, and remote monitoring — engineered to reduce turnout time and protect responder cardiac health.
Phoenix G2 ATX
Touchscreen station controller
CAD-driven dispatch, zoned tones and voice, dorm ramp-up lighting, bay signaling, and full remote monitoring — from one CSFM-listed platform.
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Request a quote
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Fireside Security delivers state-of-the-art Phoenix G2 Fire Station Alerting Systems by Honeywell, engineered to optimize fire station communication and emergency response. Every deployment is customizable to the station — from a single-house retrofit to a multi-battalion rollout — and integrates cleanly with your existing CAD, radio, and alarm infrastructure.
Phoenix G2 uses cutting-edge technology to deliver real-time alerts, automated dispatching, zoned notifications, and remote monitoring, ensuring rapid, coordinated responses during critical situations. First responders and station personnel benefit from measurable improvements in efficiency, reliability, and peace of mind — knowing they're equipped with the best tools for lifesaving operations.
What is the Phoenix G2 alerting system?
Phoenix G2 is a fire station alerting platform from US Digital Designs, now part of Honeywell. When a dispatcher assigns a call in CAD, Phoenix G2 sends the alert over the agency network to each assigned station, where it can turn on lights, sound tones, announce the call and show call details on station signs — only in the areas of the station that need to respond.
A typical Phoenix G2 system includes:
- A dispatch-side connection to the CAD system and, where used, the radio console
- A station controller that receives alerts and runs the station's devices
- Zoned speakers, tones and ramp-up lighting for dorms, apparatus bays and offices
- Message signs and displays showing call type, address and assigned units
- Health monitoring so dispatch can see when a station path or device has a problem
Exact components, CAD integration options and approvals depend on the agency, the CAD vendor and the project specifications, so we confirm them during design review rather than assuming them. For scope, pricing and the full service description, see our fire station alerting installation service. If a station is still on Comtech Model 10 equipment, the Comtech replacement guide covers the migration path, and our NFPA 1225 alerting guide explains the design standards behind zoned, ramp-up alerting.
Phoenix G2 capabilities
- Real-time CAD alerts (Motorola, CentralSquare, Tyler, Hexagon)
- Automated dispatch with zoned, per-unit notifications
- Bunk-room ramp-up lighting to reduce cardiac impact
- Voice-clear apparatus bay and living-quarters PA
- Touchscreen station controller with turnout timers
- Remote monitoring and health reporting to HQ / IT
- Redundant IP paths — no reliance on POTS or paging tone
- CSFM-listed, NFPA 1221-aligned architecture
Seamless integration with your station
Tailored to meet the specific needs of each station, Phoenix G2 integrates seamlessly with existing communication and alarm infrastructure — radio consoles, paging encoders, dorm lighting, HVAC, exhaust capture, apparatus bay doors, and your CAD. We coordinate with the training and shift officers, cut over after-hours, and hand off full as-built documentation.
Why Honeywell + Fireside
California project coverage includes Palo Alto, Mountain View, and Sunnyvale, alongside Santa Fe Springs and nearby Norwalk, Downey, and Whittier. Book a Santa Fe Springs-area site visit to review station infrastructure and the proposed scope. Regional coverage does not imply an existing installation or endorsement by a local department.
As an authorized integrator for Honeywell's US Digital Designs Phoenix G2 platform, our C-10 licensed technicians own the deployment end-to-end: design review, AHJ coordination, network cutover, acceptance testing, and long-term service. New build, retrofit, or phased station-by-station rollout — we can sequence the work so the station never goes out of service.
Replacing legacy Comtech Communications systems
Fireside also services and replaces legacy Comtech Communications fire station alerting equipment — including the Comtech Model 10 and the Channel Marker for Motorola CentraCom II Plus and Gold Elite consoles. Comtech (Sacramento, CA) has been out of business for years, so parts and factory support are effectively gone. Phoenix G2 is the modern, CSFM-listed replacement path, and we cut stations over without taking them out of service. Comtech Model 10 service & replacement →
FAQ
Phoenix G2 questions
Common questions from chiefs, IT, and facilities on CAD integration, CSFM listing, and cutover in occupied stations.
- What is the Phoenix G2 alerting system?
- Phoenix G2 is a fire station alerting platform from US Digital Designs, a Honeywell company. It takes call assignments from the dispatch center's CAD system and alerts the assigned stations with zoned tones, lighting, voice announcements and message signs.
- What does a Phoenix G2 installation include?
- Usually a CAD interface at dispatch, a controller at each station, and station devices such as zoned speakers, ramp-up lighting, message signs and remote health monitoring. The final equipment list depends on the agency's CAD, network and station layout.
- Can Phoenix G2 replace an older Comtech or tone-based alerting system?
- In many cases, yes. Stations can be cut over one at a time while the legacy system stays in place as a fallback until each station is tested and accepted.
- Which CAD systems does Phoenix G2 integrate with?
- Motorola Flex/Premier One, CentralSquare, Tyler New World, Hexagon, and other major CAD platforms via standardized IP dispatch interfaces.
- Is Phoenix G2 CSFM listed?
- Yes. The Phoenix G2 ATX controller and station endpoints are CSFM listed and aligned with NFPA 1221 for emergency services communications.
- Can Fireside install Phoenix G2 in an occupied station?
- Yes. We sequence cutovers after-hours with a temporary fallback path so the station never goes out of service during the upgrade.
- Do you provide ongoing service and monitoring?
- Yes. We offer remote health monitoring, preventive maintenance, and 24/7 dispatch support for every Phoenix G2 deployment we install.
Ready to specify Phoenix G2?
Design review, budgetary pricing, and AHJ coordination — start with a 30-minute call.