Video
Genetec installation, service & monitoring
Genetec Security Center for unified video, access, ALPR, and analytics.
Products
Genetec products we install
- Security Center unified platform
- Omnicast video management
- Synergis access control
- AutoVu automatic license plate recognition
- Streamvault appliances
- ClearID visitor and identity management
Installation
Genetec installation
- As a Genetec-experienced integrator we handle Security Center architecture design, Streamvault appliance sizing, camera and door-controller commissioning, and identity federation.
- Camera site survey with FOV modeling for coverage validation
- PoE and NVR sizing, storage retention calc, and network segmentation
- Mounting, aiming, focus, and analytics tuning per camera
- VMS server commissioning and user-role setup
Repair
Genetec repair & service
- Camera replacement with same or upgraded model
- VMS server, RAID, and storage repair or expansion
- Firmware upgrade, analytics retraining, and channel re-licensing
- PoE switch and cable fault isolation
Monitoring
Genetec monitoring
- Video verification of intrusion, forced-door, and after-hours events
- Cloud recording and off-site archive retention
- Analytics event routing to central station
- Health monitoring for cameras, NVR, and storage
Compatibility
Compatibility & integrations
- 1,000+ ONVIF and native camera drivers (Axis, Hanwha, Bosch, Avigilon)
- HID Aero, Mercury Security, Axis A1001 controllers
- SAML/SSO identity federation
- REST/SDK for custom integrations
- Cloud-connected deployments via Genetec Cloudrunner
FAQ
Frequently asked
Do you install new Genetec systems in California?
Yes. Fireside Security is a licensed C-10 contractor and an experienced Genetec integrator across California. We handle design, permit submittal, installation, commissioning, and acceptance testing.
Can you take over service on an existing Genetec system?
Yes. We routinely take over Genetec systems installed by other contractors. We start with a full site survey, verify programming, replace end-of-life components, and bring documentation current.
Do you monitor Genetec systems at a UL-Listed central station?
Yes. All monitoring is delivered from a UL 864 Listed central station over dual-path IP + LTE-M cellular — no dependency on copper POTS lines being retired in 2026.
Ready to modernize your facility's life-safety infrastructure?
Talk to a licensed security specialist about your fire alarm, monitoring, POTS replacement, access, or video project. Same-day site surveys throughout California.