Santa Fe Springs Office
Book a site visit
Schedule an appointment with our Santa Fe Springs team. Serving Los Angeles & Orange County commercial properties with licensed C-10 / C-7 technicians and UL Listed monitoring.
Request a booking
Fill out the form below and our Santa Fe Springs team will confirm your appointment within one business day.
Prefer to call?
(888) 810-2336Santa Fe Springs
Los Angeles & Orange County
10572 Norwalk Blvd.
Santa Fe Springs, CA 90670
Office hours
- Monday–Friday: 07:00–18:00
- Saturday: 08:00–14:00
- 24/7 UL Listed central-station monitoring & dispatch
FAQ
Booking questions, answered
- How soon will someone confirm my booking?
- Our team confirms every booking within one business day. Requests submitted after hours or on weekends are confirmed the next business morning. For urgent needs call (888) 810-2336.
- What dates and times can I choose for a site visit?
- Standard site visits are scheduled Monday–Friday 7:00 AM–6:00 PM and Saturday 8:00 AM–2:00 PM local time. Off-hours and overnight cutovers are available on request for occupied buildings.
- Is this the right form for a fire alarm or security emergency?
- No. This form is for scheduling non-emergency site visits, quotes, and service. For an active alarm, dispatch question, or system-down emergency, call our 24/7 UL Listed monitoring center at (888) 810-2336 — do not wait for an email reply.
- What happens after I submit the booking form?
- You'll see an on-screen confirmation and our office receives your request immediately by email. A coordinator will call or email within one business day to confirm the appointment window, technician, and any prep details (site access, panel location, contact on site).
- Do I need to prepare anything for the site visit?
- Have the property address, a point-of-contact on site, and — if possible — the location of the fire alarm panel, DACT, or head-end equipment. For monitoring transitions bring your current account number and monitoring company name.
- Is the site visit free?
- Initial consultations and quote walk-throughs for commercial fire, security, access control, and video projects are complimentary. Diagnostic service calls on existing systems are billed at our standard service rate, which we confirm before dispatching.
