Hotels & lodging — one C-10 vendor for fire, video, access & pillow-test compliance
Fireside Security programs cover full-service hotels, boutique hotels, resorts, and mixed-use lodging across California. Fire alarm inspection, sleeping-area audibility (pillow test) where required, kitchen hood integration for on-site F&B, guestroom and back-of-house access, IP video, and 24/7 UL-Listed monitoring — under one accountable C-10 contractor.
Hotels fail inspections when three different vendors touch the fire panel, the hood system, and the guestroom access hardware. We consolidate the whole life-safety and security stack under one C-10 contractor, coordinate directly with the AHJ, and sequence cutovers around occupancy so guests never notice the work.
What we deliver
01 · Fire alarm & pillow-test compliance
Annual inspections, 520 Hz low-frequency sounder retrofits for guestrooms, and per-unit stamped reports that satisfy SFFC 1103.7.6.1 and comparable AHJs.
02 · Kitchen hood + F&B integration
UL 300 hood suppression tied into the panel for on-site restaurants, banquet kitchens, and pool bars — automatic gas shut-off and central-station reporting.
03 · Guestroom & back-of-house access
Mobile keys, RFID guest credentials, and role-based staff access for housekeeping, F&B, maintenance, and management — one dashboard across the property.
04 · IP video for lobby, corridors & BOH
Coverage of lobby, elevators, corridors, back-of-house, loading docks, and pool deck, with retention tuned to insurance and brand-standard requirements.
05 · 24/7 UL-Listed monitoring
Central-station monitoring for fire, burglar, hold-up, and duress with priority guest-safety dispatch and multi-property event routing for portfolios.
California Fire Code (CFC) — current adopted edition
Brand-standard security & video requirements (Marriott, Hilton, Hyatt, IHG, etc.)
Case studies
Recent California hospitality programs. Client names withheld under NDA; references available on request during proposal.
Boutique hotel · 112 keys
520 Hz pillow-test retrofit + hood-to-panel integration in a San Francisco boutique hotel
Before
Hood suppression discharged twice in one year without ever notifying the fire alarm panel or central station. Open SFFD NOV on guestroom audibility for hearing-impaired occupants.
After
UL 300 hood tied into the panel with automatic gas shut-off and central-station dispatch. 520 Hz low-frequency sounders retrofitted in every guestroom; NOV cleared at first re-inspection.
0
Open NOVs after cutover
< 60s
Hood-to-dispatch signal time
112
Guestrooms brought into compliance
"They coordinated hood, alarm, and the SFFD inspector on the same day. We reopened for dinner service without missing a cover."
Resort & conference · 340 keys
Unified fire, video, and mobile-credential access across a Southern California resort
Before
Fire, video, and access were on three separate vendors with three help-desks. Lost or shared keycards, and no camera coverage on back-of-house corridors flagged in the last risk audit.
After
Single C-10 program: addressable panel, IP video on every BOH corridor, and mobile credentials issued at check-in for staff and long-stay guests. One dashboard, one after-hours number.
1
Vendor across all life-safety
-42%
Lost-credential reissues, YoY
24/7
UL-listed central-station monitoring
"The security director finally has one pane of glass. Our insurer dropped the schedule rating at renewal."
Frequently asked questions
Do you handle guestroom pillow-test compliance?
Yes. We test every sleeping area at pillow level with a calibrated dBA meter, install CSFM-listed 520 Hz low-frequency sounders where required, and deliver stamped per-unit reports that satisfy SFFC 1103.7.6.1 and comparable AHJs.
Can you sequence work around occupancy?
Yes. Guest floors are worked in blocks with rooms taken out of inventory in rolling groups, and public-area and back-of-house work is scheduled overnight or during shoulder seasons. Temporary supervision keeps the property protected throughout.
Do you meet brand-standard security requirements?
Yes. We align designs with Marriott, Hilton, Hyatt, IHG, and other brand-standard specs for camera coverage, retention, access control, and central-station monitoring, and we submit documentation for brand audits.
Can one system cover multiple properties in our portfolio?
Yes. Fire alarm events, access, and video across every property roll up under one cloud dashboard with property-scoped user roles, so a regional director sees only their assigned assets.
